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HIPAA Compliance · Telehealth Specialty

HIPAA Compliance for
Telehealth Practices.

Written, OCR-defensible Risk Analysis built for practices delivering care over video, voice, and messaging. The COVID telehealth enforcement discretion ended August 9, 2023. The full HIPAA Security Rule applies now. CIPP/US certified. Three weeks. Flat fee.

First Step

Free Consultation

Timeline

3 weeks

Format

Flat fee, written

Why Telehealth Compliance Is Not Like In-Person

Four Compliance Pressure Points
That a Generic Risk Analysis Misses.

Telehealth practices have HIPAA pressure points that in-person practices do not. The COVID enforcement discretion ended in 2023. State licensure and state privacy laws stack on top of HIPAA in ways that depend on where the patient is, not where the practitioner is. The Risk Analysis has to address all four.

01

The Platform Itself Is in Scope

The telehealth platform is a business associate under 45 CFR 164.502(e). The BAA must cover PHI in transit and storage, breach notification within the required timelines, encryption standards, and sub-processor flow-down. Several platforms that practices use casually (consumer FaceTime, personal Skype, free Google Meet) do not support BAAs and have not been permitted for clinical care since August 9, 2023.

02

Multi-State Practice Multiplies State-Privacy Exposure

If your telehealth practice has patients in California, Texas, Virginia, Colorado, or any of the 20+ states with comprehensive privacy laws now in effect, the laws of the patient's state of residence may apply in addition to HIPAA. Texas Senate Bill 1188 specifically requires that EHR data of Texas residents be physically stored within the United States as of January 1, 2026. The Risk Analysis has to map which state laws apply based on your patient distribution.

03

Practitioner Workspace Becomes Administrative-Safeguard Scope

When the practitioner conducts visits from a home office or other non-clinical space, that space becomes part of the HIPAA administrative-safeguard environment. Home network security, visible PHI on screens, household members within auditory range, shared family devices, and physical security of paper records all become Risk Analysis inputs. None of these apply in a clinic with separated administrative and clinical areas.

04

The Patient's End Is Uncontrolled

Unlike in-person care, the practice cannot control whether the patient is in a public space, on a shared device, with another person within earshot, or recording the session. The Risk Analysis should document the practice's procedures for confirming patient location and privacy at the start of each visit, the handling of patient-initiated recordings, and the boundary of what PHI can be discussed when the patient's privacy cannot be verified.

Platform BAA Status (Verified June 2026)

Which Telehealth Platforms
Actually Sign BAAs.

Casual research on platform BAA status is unreliable. Vendor practices change. Tiered offerings can shift mid-year. The list below reflects platform BAA status verified directly from vendor documentation in June 2026. Always confirm the BAA is executed for your specific account before using the platform for clinical care.

PlatformBAA StatusNotes
Doxy.meAll tiersFree tier includes BAA per Doxy.me's own help documentation. Probably the most accessible option for solo practitioners.
ZoomBusiness+ onlyZoom Business, Business Plus, and Enterprise tiers sign BAAs. Free and Pro plans do not include a BAA. Confirm tier on signup.
SimplePracticeAll paid plansPractice management + telehealth in one. Standard plans include BAA.
TherapyNotesAll paid plansBehavioral health-focused EHR with built-in telehealth. BAA in all paid tiers.
SpruceAll paid plansHIPAA-secure messaging and video for healthcare. BAA included.
Google MeetWorkspace onlyGoogle Workspace plans support BAA. Consumer Gmail does not.
Microsoft TeamsM365 healthcareMicrosoft 365 healthcare-specific plans support BAA. Personal Teams does not.
FaceTime / Skype / Free Google MeetNo BAAConsumer products. Not permitted for clinical care since August 9, 2023.

Your Telehealth Practice
Has Higher Compliance Stakes, Not Lower.

Book a free 30-minute consultation. No pitch, no pressure. We will tell you whether a Risk Analysis is the right next step or whether the $750 Privacy Exposure Review is a better starting point.

Book a Free Consultation