HIPAA Compliance · Telehealth Specialty
HIPAA Compliance for
Telehealth Practices.
Written, OCR-defensible Risk Analysis built for practices delivering care over video, voice, and messaging. The COVID telehealth enforcement discretion ended August 9, 2023. The full HIPAA Security Rule applies now. CIPP/US certified. Three weeks. Flat fee.
Why Telehealth Compliance Is Not Like In-Person
Four Compliance Pressure Points
That a Generic Risk Analysis Misses.
Telehealth practices have HIPAA pressure points that in-person practices do not. The COVID enforcement discretion ended in 2023. State licensure and state privacy laws stack on top of HIPAA in ways that depend on where the patient is, not where the practitioner is. The Risk Analysis has to address all four.
The Platform Itself Is in Scope
The telehealth platform is a business associate under 45 CFR 164.502(e). The BAA must cover PHI in transit and storage, breach notification within the required timelines, encryption standards, and sub-processor flow-down. Several platforms that practices use casually (consumer FaceTime, personal Skype, free Google Meet) do not support BAAs and have not been permitted for clinical care since August 9, 2023.
Multi-State Practice Multiplies State-Privacy Exposure
If your telehealth practice has patients in California, Texas, Virginia, Colorado, or any of the 20+ states with comprehensive privacy laws now in effect, the laws of the patient's state of residence may apply in addition to HIPAA. Texas Senate Bill 1188 specifically requires that EHR data of Texas residents be physically stored within the United States as of January 1, 2026. The Risk Analysis has to map which state laws apply based on your patient distribution.
Practitioner Workspace Becomes Administrative-Safeguard Scope
When the practitioner conducts visits from a home office or other non-clinical space, that space becomes part of the HIPAA administrative-safeguard environment. Home network security, visible PHI on screens, household members within auditory range, shared family devices, and physical security of paper records all become Risk Analysis inputs. None of these apply in a clinic with separated administrative and clinical areas.
The Patient's End Is Uncontrolled
Unlike in-person care, the practice cannot control whether the patient is in a public space, on a shared device, with another person within earshot, or recording the session. The Risk Analysis should document the practice's procedures for confirming patient location and privacy at the start of each visit, the handling of patient-initiated recordings, and the boundary of what PHI can be discussed when the patient's privacy cannot be verified.
Platform BAA Status (Verified June 2026)
Which Telehealth Platforms
Actually Sign BAAs.
Casual research on platform BAA status is unreliable. Vendor practices change. Tiered offerings can shift mid-year. The list below reflects platform BAA status verified directly from vendor documentation in June 2026. Always confirm the BAA is executed for your specific account before using the platform for clinical care.
| Platform | BAA Status | Notes |
|---|---|---|
| Doxy.me | All tiers | Free tier includes BAA per Doxy.me's own help documentation. Probably the most accessible option for solo practitioners. |
| Zoom | Business+ only | Zoom Business, Business Plus, and Enterprise tiers sign BAAs. Free and Pro plans do not include a BAA. Confirm tier on signup. |
| SimplePractice | All paid plans | Practice management + telehealth in one. Standard plans include BAA. |
| TherapyNotes | All paid plans | Behavioral health-focused EHR with built-in telehealth. BAA in all paid tiers. |
| Spruce | All paid plans | HIPAA-secure messaging and video for healthcare. BAA included. |
| Google Meet | Workspace only | Google Workspace plans support BAA. Consumer Gmail does not. |
| Microsoft Teams | M365 healthcare | Microsoft 365 healthcare-specific plans support BAA. Personal Teams does not. |
| FaceTime / Skype / Free Google Meet | No BAA | Consumer products. Not permitted for clinical care since August 9, 2023. |
Your Telehealth Practice
Has Higher Compliance Stakes, Not Lower.
Book a free 30-minute consultation. No pitch, no pressure. We will tell you whether a Risk Analysis is the right next step or whether the $750 Privacy Exposure Review is a better starting point.
Book a Free Consultation