Service 02
Privacy is not a one-time project. A fractional CPO retainer gives you ongoing embedded privacy leadership — monitoring law changes, reviewing initiatives, and keeping your program current month to month.
What's Included
Privacy is not a one-time project. Laws change. Your business changes. Your vendors change. A Fractional CPO retainer keeps you covered month to month — with a consistent advisor who knows your business, not a rotating team of consultants who need to be re-briefed every call.
The businesses that get into trouble are the ones that treated privacy as a project and moved on. The businesses that stay out of trouble are the ones that treat it as an ongoing function.
Engagement Summary
Monthly Privacy Review
A standing review of your privacy posture, open items, and any law changes that affect your business — documented and delivered every month. You always know where things stand.
Law Change Monitoring
Ongoing tracking of new state laws, amendments, Attorney General guidance, and enforcement actions relevant to your industry and geography. You hear about what matters — not everything.
Vendor and Partner Reviews
Periodic review of new vendor agreements, Data Processing Agreements, and data sharing arrangements before you sign. Privacy issues are cheaper to catch before you're contractually committed.
Team Training Sessions
Quarterly privacy awareness sessions for your team — tailored to your business, your data practices, and the specific risks your employees encounter. Not generic slide decks.
Consumer Rights Handling
Support for responding to consumer rights requests, including review of edge cases and complex requests that fall outside your standard process.
Incident Response Support
First-call support in the event of a data incident — helping you assess severity, determine notification timelines, coordinate with legal, and document your response.
Common Questions
What is the minimum commitment?
Three months. Privacy programs need continuity to be effective, and the first month is largely setup and orientation — getting fully up to speed on your business, your data practices, and your existing documentation.
How much of your time do we get each month?
Retainers include a defined number of hours per month depending on the tier selected. Most SMB clients are well-served by 4–8 hours monthly. Larger organizations with more complex programs typically use 10–16 hours.
Can we scale up or down?
Yes. Retainer hours can be adjusted at the start of any new month with 30 days notice. If your needs increase temporarily — a product launch, a regulatory inquiry — we can accommodate that without requiring a new agreement.
Do we need to have the Foundational Setup done first?
Not necessarily. We can assess your current state during onboarding and bring your program up to a solid baseline as part of the first few months of the retainer. If you have essentially nothing in place, we'll discuss whether a one-time foundational project makes more sense first.
What happens if we need to pause or cancel?
After the initial three-month commitment, either party can end the retainer with 30 days written notice. We can also pause by mutual agreement for up to 60 days without cancelling.
Book a free 30-minute discovery call to discuss your situation and confirm the right retainer tier.